Company Description:RootKore is a full-service Digital Marketing and Programming company that delivers end-to-end solutions to help businesses grow, scale, and differentiate their brands. The team combines creative strategy, technical expertise, and data-driven execution to build impactful digital experiences across industries. RootKore offers services such as corporate identity development, marketing strategy and planning, and social media management to strengthen clients’ digital presence. The company also specializes in website development, custom software and program development, and full digital marketing solutions, from content creation to performance campaigns.Responsibilities:.• Handle and resolve all incoming company tickets efficiently.• Ensure fast response time and high-quality support.• Troubleshoot technical issues independently.• Act as a bridge between all teams and development.• Manage and follow up on development-related purchases and requirements.• Ensure all tools, licenses, and resources needed by the dev team are available.Requirements:• Bachelor’s degree in Software Engineering or related field.• Strong technical background in software development.• Excellent problem-solving and troubleshooting skills.• Ability to handle multiple tasks and work under pressure.• Strong communication and time management skillsApply now or send your CV to: Mostafa.ahmed@soemi.group