We are looking for a professional and results-driven Operations Manager to join our English Call Center team in the 5th Settlement. Salary:Competitive salary package — determined based on experience and interview performance.If you are motivated, organized, and ready to lead a dynamic team, we’d love to hear from you! English level: B2 or higherPrevious experience in the call center field (preferred)Strong leadership and team management skillsAbility to monitor performance, improve KPIs, and ensure high service quality