Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovationGeidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain competitive advantage as we grow, we are currently looking for new Technical Product Manager Job purpose: Drive the successful delivery and evolution of core internal platforms and services within the Technology function. This role combines technical product ownership with business analysis, UAT coordination, and production support. It requires strong system thinking, investigative capability, and close collaboration with cross-functional teams to ensure product readiness, operational stability, and business alignment. The Technical Product owns delivery and ensuring systems meet user needs, quality standards, and scalability goals.Key accountabilities and decision ownership: Act as a system analyst for assigned external platforms, particularly Apex, managing vendor relationships, production support, and system migration activities.Act as a focal point for UAT teams to ensure test readiness, comprehensive coverage, and full validation of product features prior to release.Maintain a prioritized backlog, with user stories, technical flows, and acceptance criteria that are well-structured and ready for development.Ensure high-quality documentation of system behavior, business rules, and decision history to support traceability and future scalability.Work closely with developers, QA, infrastructure, and business teams to align delivery with operational and commercial needs.Track and report key product performance indicators, such as resolution time, test coverage outcomes, and support load trends, to inform backlog prioritization and technical decisions.Must have technical / professional qualifications3+ Years of experience in software engineering, technical product management, or platform teams, with a strong understanding of SDLC.Solid background in system integration, APIs, infrastructure, or developer tooling.Proven experience managing product backlogs, writing user stories, and working in Agile or Kanban environments.Strong communication and documentation skills; ability to simplify technical complexity for non-technical stakeholders.Hands-on familiarity with tools like Jira, Confluence, Git, Postman, and basic SQL.Fluency in English (Arabic is a plus).Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinkingResilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a teamWe are changing lives by constantly striving for a better solutionClick apply below and become part of the Geidea story
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay