Quality Assurance Specialist

The Froneri Way:At Froneri, we are driven by a passion for ice cream, striving to become the world's leading ice cream company for consumers, customers, and employees. Our commitment to excellence and efficiency is reflected in our operations across 25 countries, where we hold the No.1 or No.2 position in the majority of markets we serve.Visionary Leadership and Global Influence:Guided by our vision to be the best in the industry, we focus on innovation and quality to drive growth in premium ice cream snacking. Our strategic pillars—selling more, buying better, and taking costs out—ensure we deliver optimal quality at competitive levels, enhancing our global presence and regional impact.Investing in Our Team and Society:We believe in the power of a strong culture that places people at the heart of everything we do. Our 15,000+ employees worldwide live and breathe ice cream, continually pursuing new ideas to deliver the best experience to our consumers. We are dedicated to focusing our Environmental, Social, and Governance (ESG) efforts by setting ambitious short and mid-term targets, reflecting our commitment to our people and communities.Commitment to Diversity and Inclusion:At Froneri, we are focused, passionate, and entrepreneurial. We believe that diversity and inclusion are integral to our success, fostering a workplace where every individual's unique perspective is valued and contributes to our collective achievements.These sections encapsulate Froneri's identity, leadership vision, dedication to its people and communities, and commitment to diversity and inclusion.Job SummaryThe Quality Assurance Specialist plays a key role in ensuring the effective implementation of Froneri’s Quality Guidelines, including Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP). The role is responsible for developing, implementing, and documenting quality systems, conducting audits across production areas and Distribution Centers, ensuring laboratory operations meet internal, local, and international quality standards, and maintaining full compliance with Egyptian regulatory requirements.Key ResponsibilitiesQuality Management System (QMS)Support the implementation and ongoing maintenance of Froneri’s Quality Management System (QMS) in compliance with ISO 22000, HACCP, and internal standards.Develop, implement, document, and review quality assurance procedures.Maintain and audit laboratory procedures to ensure compliance with Froneri GLP, ISO requirements, and Egyptian standards and regulations.Regulatory Compliance (Egyptian Standards)Ensure full compliance with Egyptian regulatory and legal requirements related to food safety, laboratory practices, and quality systems (e.g. Egyptian Organization for Standardization – EOS, Ministry of Health regulations).Support regulatory inspections and audits by local authorities and ensure timely closure of regulatory observations.Stay updated on changes in Egyptian food safety laws and standards and ensure their effective implementation on site.Laboratory Operations & AnalysisSupport the execution of routine microbiological analysis and pathogen monitoring plans across different shifts.Coordinate with laboratory material suppliers and manage inventory to ensure uninterrupted laboratory operations.Oversee preventive maintenance and repair of laboratory equipment.Perform and document calibration of all QA and QC equipment.Audits & InspectionsConduct routine audits and inspections of production areas and Distribution Centers.Perform GLP audits for Microbiological and Chemical laboratories.Support GMP and CRQS audits during assigned shifts.Inspect raw materials, in-process products, and finished goods to ensure compliance with quality specifications.Food Safety & ComplianceEnsure compliance with all food safety regulations, standards, and internal requirements.Monitor sanitation and hygiene practices across production areas.Investigate, document, and support closure of food safety incidents and non-conformances.Training & DevelopmentDeliver quality, food safety, and hygiene training to seasonal and operational staff to ensure consistent adherence to standards.Data Analysis & ReportingCollect, analyze, and trend quality data to identify risks, deviations, and improvement opportunities.Prepare quality reports and communicate findings and recommendations to management.Froneri Standards & ValuesUphold Froneri’s commitment to delivering safe, high-quality products.Support Froneri’s sustainability initiatives.Demonstrate Froneri’s values of Passion, Agility, and Responsibility.Qualifications & RequirementsBachelor’s degree in Food Science, Microbiology, or a related field.2–4 years of experience, preferably within the food manufacturing industry in a similar Quality or Food Safety role.Basic to intermediate knowledge of GMP, GLP, ISO 22000, and HACCP.Basic hands-on knowledge of microbiological testing in food industries.Familiarity with Egyptian food safety laws and regulatory standards is an advantage.Strong attention to detail, analytical thinking, and problem-solving skills.Effective communication skills with the ability to collaborate across departments.