Kempinski Hotels · Al Bahr al Ahmar, Egypt · Posted 2026-07-15
Department: Food & BeverageLocation: Egypt - SafagaDescriptionThe overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.Key ResponsibilitiesAll rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.The service team is well managed, having delegated the appropriate tasks to the team members.A High quality of product and service is maintained in the outlet.The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.Job RequirementsMinimum of 1 to 2 years experience in a similar position.Preferably in an international, luxury five-star hotel.English - excellent communication skills.About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Kempinski Hotels is a luxury hospitality group founded in Germany in 1897 that operates a global collection of high-end city hotels and resorts known for European traditions and impeccable service.
What you should know
Global Luxury Portfolio: Founded in 1897, it is Europe's oldest luxury hotel group and currently manages a global portfolio of 82 hotels and residences across 34 countries
Industry-Leading Employer: The company employs approximately 24,000 people and was ranked by Forbes as the number one employer in the travel and leisure industry in 2021
The Lady 1st: Every property features "Lady in Red" ambassadors, iconic brand representatives dedicated to providing personalized guest service and local expertise
How they work
Personal Service — Impeccable, personalised service that reflects each property's local culture — central to the Kempinski brand promise.