Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.netTo maintain competitive advantage as we grow, we are currently looking for a new Risk Analyst Job purpose: Responsible for implementing Geidea’s Egypt risk management framework including fraud and operational risk to ensure all risks associated with business in Egypt are properly controlled.Key accountabilities :Maintain risk register along with RCSA for all Geidea departments with impact measurement, inherent risk, mitigating control(s) in place, and planned controls.Escalate residual “High” risk to the Risk Manager and Head of risk and compliance and follow up on the corrective actions taken.Support Risk Manager in the process of incident reporting, investigate root causes with concerned departments and follow-up on corrective actions to minimize operational losses.Maintain KRI for all Geidea departments with impact appetite, tolerance risk and breach with mitigating control(s) in place, and planned controls.Monitor chargeback VS fraud cases, investigate root causes with concerned departments and follow-up on corrective actions to minimize financial losses.Manage and follow-up with acquirer banks for suspected transactions.Support Risk Manager in Reviewing the process, procedures, and systems parameters to determine if any enhancements should be implemented to achieve the maximum efficiency.Monitor merchants’ sales volume and suggest necessary changes to merchant’s risk parameters.Support in managing Merchants on-boarding process that includes KYC documentation and verification with special focus on E-Commerce merchants.Monitor the E-Commerce and POS transactions of the merchants on the daily basis through GSDK system.Analyze detected fraud cases through monitoring channels, hubs, and customers reporting.Must have technical / professional qualifications :Bachelor’s degree in business administration or relevant2+ years of experience in Fraud/ Operational risk relevant positionExperience in risk assessment and management techniques is a must.Core Skills required:Problem SolvingInterpersonal SkillsAnalytical skillsStakeholders management skillsJoin our dynamic team as an Risk Analyst and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.Our values guide how we think and act - They describe what we care about the most.Customer first - It’s embedded in our design thinking and customer service approach.Open - Openness allows us to constantly improve and evolve.Real - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay