Sales Back Office Associate

🔹 Key Responsibilities:• Respond to sales-related complaints and requests from cardholders through the CRM system.• Handle sales-related complaints and requests received via digital platforms.• Coordinate between sales representatives and cardholders to resolve issues related to document completion for:o Card activationo Credit limit increaseo Issuance of new cards🔹 Qualifications:• Bachelor’s degree in a relevant field• Experience: Fresh graduate up to 3 years of experience• Proficient in computer skills and Microsoft Office applications🔹Benefits: • Premium Card employee status. • Profit sharing. • Social and medical insurance. • Fast-paced, high-performing team environment. • Life insurance. • Recognition and rewards program. • Learning and development opportunities.