Job RolesCustomer Service/SupportOperationsScope of Responsibilities: AMICO CorporateReporting to: Sales / Tech Service Admin ManagerLocation: Dokki, GizaSuccessful Applicants Must HaveVery good in English 1+ Years experience with ERP systems, preferred SAP SD / MM exp Bachelor’s degree Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with necessary technology, including computers, software applications, phone systems, etc.Job DescriptionPreparing/Posting loaner sets loan/return SOs/OBDsIssue consumed items SO/billingPerform all internal warehsoue material transfers ( transfer posting )Perform all Affiliates sales ordersPerform Return / Exchange SOs/OBD/PGIWhy Join UsAt AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce