Job DescriptionThe Sales Coordinator provides administrative and operational support to the Sales Department to ensure the smooth execution of sales activities and achievement of revenue goals. The role involves coordinating client communications, preparing sales documentation, maintaining accurate records, and assisting the sales team in delivering exceptional customer service in line with Hilton standards.ResponsibilitiesProvide administrative support to the Sales Team and Sales Managers.Prepare sales proposals, contracts, reports, presentations, and correspondence.Manage incoming inquiries and direct them to the appropriate sales representative.Maintain and update customer databases, sales records, and filing systems.Coordinate meetings, appointments, and site inspections for prospective clients.Assist in preparing monthly sales reports and performance tracking documents.Follow up with clients regarding contracts, documentation, and event details.Support the coordination of promotional activities, sales campaigns, and marketing initiatives.Ensure all sales documentation is accurate, complete, and processed in a timely manner.Liaise with internal departments to facilitate smooth communication and service delivery.Handle telephone and email communications professionally and efficiently.Maintain confidentiality of client and business information.QualificationsBachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field.Previous experience in a sales support, administrative, customer service, or hospitality role is preferred.Strong organizational and multitasking skills.Excellent verbal and written communication skills.Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.Strong attention to detail and accuracy.Ability to work effectively under pressure and meet deadlines.Customer-focused attitude with strong interpersonal skills.Ability to work independently and collaboratively within a team environment.Excellent command of English, both written and spoken.
Hilton is a global hospitality company with a portfolio of 26 brands and over 9,100 properties, offering lodging and guest services worldwide. It provides technology-enhanced guest experiences and a loyalty program, Hilton Honors, for its more than 243 million members.
What you should know
Extensive Global Presence: Operates a portfolio of 7,530 properties with over 1.18 million rooms across 118 countries and territories
Industry Pioneer!: Credited with several industry firsts including the 1947 installation of in-room televisions and the 1959 opening of the first airport hotel
178k Global Force: Employs approximately 178,000 people globally and manages a loyalty program, Hilton Honors, with over 50 million members