SAP Hypercare & Stabilization Senior Manager

Accenture · Cairo, Egypt · Posted 2026-06-23

As an SAP Hypercare & Stabilization – Senior Manager, you will be responsible for ensuring the successful stabilization and hypercare of SAP implementations, driving business value by assessing the current state, capturing high-level requirements, and defining technology-enabled solutions. You will lead the post-go-live support phase, ensuring smooth transitions, issue resolution, and process optimization. As a subject matter expert, you will collaborate with teams, manage cross-functional initiatives, and provide innovative solutions to challenges across multiple teams. Advanced proficiency in Program Management Office (PMO) is essential, with recommended expertise in SAP Project Management.Key Responsibilities:Lead the hypercare and stabilization phase of SAP implementations, ensuring smooth transitions and issue resolution.Act as a subject matter expert in Program Management Office (PMO) and SAP Project Management, providing guidance and solutions to complex challenges.Identify opportunities to deliver business value by assessing the current state, capturing high-level requirements, and defining SAP-enabled business solutions.Facilitate workshops to gather requirements, foster collaboration among stakeholders, and validate proposed solutions.Develop comprehensive business cases that outline the benefits, impacts, and feasibility of proposed initiatives.Create and maintain documentation that clearly articulates business processes, technology integrations, and solution designs.Lead cross-functional teams to ensure alignment and successful implementation of business strategies and SAP solutions.Collaborate with multiple teams, contribute to key decisions, and provide solutions to problems that apply across various teams.Continuously assess and refine business processes to enhance efficiency, effectiveness, and alignment with organizational goals.Monitor and report on hypercare progress, ensuring timely resolution of issues and alignment with strategic goals.

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