SAS Application Support

Valleysoft is a distinguished IT solutions provider committed to delivering high-quality services and support to our clients worldwide. We are seeking a skilled SAS Application Support professional to join our team. This role involves providing technical support for SAS applications, ensuring their reliability, performance, and availability to meet business needs.The ideal candidate will possess strong analytical skills, expertise in SAS software, and the ability to troubleshoot and resolve application issues efficiently. If you are passionate about supporting enterprise analytics solutions and enjoy working in a collaborative environment, Valleysoft welcomes your application.RequirementsResponsibilities:Provide technical support and troubleshooting for SAS applications and related softwareMonitor the performance and availability of SAS systems to ensure continuous operationCollaborate with development teams to identify and resolve application defects and issuesAssist in the installation, configuration, and upgrade of SAS applications as requiredDocument support procedures, issue resolutions, and best practices for SAS applicationsCommunicate effectively with stakeholders to understand business requirements and provide timely supportParticipate in testing and validation of SAS application updates and patchesEnsure compliance with organizational policies and security standardsRequirements:Bachelor's degree in Computer Science, Information Technology, or related field2+ years experience in SAS application/platform support1+ year experience in banking or financial servicesStrong troubleshooting (SAS, OS, network, database)Experience with incidents, RCA, and change managementStrong analytical and problem-solving skillsEffective communication and interpersonal skillsAbility to work independently and as part of a teamKnowledge of ITIL service management principles is a plusBenefitsPrivate Health InsuranceTraining & Development