IT Service Desk EngineerLocation: One Kattameya, Cairo (Hybrid)Experience Level: 2+ YearsLanguage Requirement: English (B1 level or higher)Work Model: Hybrid (Office / Remote splits to be discussed)What We Are Looking ForExperience: Minimum 2+ years of dedicated experience in an IT Service Desk or Technical Support role.Microsoft 365 administration.Azure Entra ID (User management, groups, password resets).Microsoft Intune (MDM/MAM, device configuration, policies).Language: B1 English level at minimumWhat We Offer (Perks & Benefits)Flexible Setup: Hybrid work model.Full Coverage: Comprehensive Social, Life, and Medical Insurance.Transportation
Teleperformance (TP) is a French multinational digital business services and customer-experience company. The group operates contact centers, content moderation, and back-office services in more than 90 countries, with multiple delivery sites in Egypt.
What you should know
High Transaction Volume: Processes approximately 50 million transactions annually across its platform
Vast Payment Network: Operates more than 3,000 retail touchpoints for digital services and payments
Digital Transit 101: Initially established its presence by focusing on the digitalization of public transportation ticketing systems