Senior OTC Specialist

Job DescriptionO2C SSC KPIs are met as per the agreement with business unit related to his/herareaPerforms the O2C review procedures prior to period closingCreation of Data Visualization Tools (eg. Power BI Dashboards) with the following features:Efficient and robust data extraction and connection to sources of dataEfficient data shaping and usage of visualization tools’ language.Clear and Insightful Data Visualization objectsCreation of Data Analysis for Decision Making and Performance ManagementAnalysis and Report DSO (Days Sales outstanding) to global commercial team as peragreed timelines.Updates and maintains Credit Limits on SAP and ensure credit limits are respected. IdentifyHigh Risk Processes, Propose, and Implement Controls to secure Governance in collectionsand receivables. Make sure Distributors contracts are always valid and working throughupdating the contracts tracker.Report and Analyse A/R aging facilitate sales out reporting, and support KSA cashforecasting.Claims management - Claim receipt and allocation to responsible parties; process paymentsto customers filing claims outside the deduction process.Continuous Improvement & TransformationMaintain and report MEA O2C KPIs on periodic basis and provide recommendation toensure continues improvement.Balance Sheet reconciliation on periodic basis by providing, communicating BS Backups toS&F Stakeholders.Have working knowledge of Global Best Practices in Order-To-Cash process andcontinuously apply the latest update.Lead digital agenda and give recommendation to “continuous improvement manager andO2C manager to drive efficiency and waste elimination.Create and lead trainings, workshops, upskilling sessions as well as provide advice to,support to, and act on ad-hoc request related O2C, progressively upskilling the team inanalytics understanding and usage. Creation of Local Automation SolutionsAnalysis and proposal creation for global or regional process standards consideringimprovements through automation, re-engineering, re-designing. Participate in the project creation, definition and strategy,Ensure deliverables and progress of the project team is consistent, assisting in theelimination of blockers, support in the alignment of resources, and promote and recognize the work done by the team.Responsible for managing all deductions by validating debit notes fromcustomers/distributor, Research, follow-up and tracking deductions, resolving all disputes,Indexing and coding of trade and non trade Disputes.Governance & Internal ControlsAccounts receivable Finance manual and Mars best practices processes MEA champion.Consistently review Associate and 3rd party Customer master data to make sure that theyare up to date.Interact with Internal and external audits and requirements are delivered with the requiredquality and timelyCertify Blackline Accounts on a timely basis.Work closely with BDMs, Market directors and Accounting & Governance manager in drivingthe governance agenda along with the distributors