Company Description GrandSolution is a leading IT solutions provider focused on enabling organizations to optimize, secure, and modernize their technology infrastructure. We deliver customized end-to-end services designed to enhance performance, reliability, and operational efficiency for businesses, government entities, and educational institutions. Our team of certified engineers specializes in infrastructure design, deployment, and support, ensuring our clients benefit from scalable and cost-effective IT solutions. From consultation to implementation and ongoing maintenance, we prioritize keeping our clients connected, secure, and prepared for the future. Role Description This is a full-time on-site role for a Senior Sales Account Manager – Hardware Solutions, based in New Cairo. The role involves managing client accounts, ensuring customer satisfaction, generating leads, and cultivating strong client relationships. The Senior Sales Account Manager will actively identify sales opportunities, develop strategies to meet client needs, and deliver tailored hardware solutions. You will also collaborate with cross-functional teams to drive business growth and ensure exceptional customer service. Qualifications Strong expertise in Account Management and Customer Service to build and maintain lasting relationships with clients.Proven skills in Lead Generation and identifying opportunities to grow business and enhance client success.Exceptional Communication abilities to clearly present hardware solutions and interact with customers and internal teams.Commitment to ensuring Customer Satisfaction by understanding client needs and delivering effective solutions.Proficiency in IT hardware solutions and related technologies preferred.Bachelor’s degree in Business Administration, IT, or a related field is an asset.A minimum of [X years] experience in sales or account management, preferably in the IT or hardware solutions industry.Strong problem-solving skills with an ability to work in a dynamic, team-oriented environment.Ability to work on-site in New Cairo and willingness to travel if required.