SM (Sales Manager)Responsibilities:Lead and manage a team of telesales representatives to achieve enrollment targets.Develop effective sales scripts, call strategies, and objection-handling techniques tailored to academic programs.Monitor daily performance metrics (call volume, conversion rates, enrollments) and provide ongoing coaching.Ensure high-quality customer interactions aligned with brand and service standards.Collaborate with marketing and admissions teams to align leads, campaigns, and messaging.Handle escalated inquiries and support the team in closing high-potential prospects.Conduct regular training sessions to enhance product knowledge and telesales skills.Generate and present performance reports and strategic recommendations to senior management.Requirements:Minimum 5 years of experience in telesales, sales, or a related field, including at least 3 years in a leadership or supervisory role.Strong leadership, communication, and team-building abilities.Target-driven with a proven record of achieving or exceeding sales goals.Familiarity with CRM platforms and sales reporting tools.Professional proficiency in written and spoken English.Work Schedule & LocationLocation:Maadi, Cairo (on-site position)Schedule :Sunday to Thursday: 12:00 PM – 9:00 PM (includes a 1 hour and 15-minute break)Saturday: 12:00 PM – 4:00 PMFriday: Day offTo apply :Send your resume to sohilama@51talk.comOr reach out via WhatsApp: 01205576576