Role OverviewWe are seeking a Senior Storage Engineer to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on Dell EMC PowerFlex, Dell EMC PowerMax (PMAX), and Dell Switches. The ideal candidate will be hands-on with operational tasks, resilience/failure testing, performance tuning, and producing high-quality technical documentation (SOPs, LLDs, and diagrams).Key ResponsibilitiesCore PlatformsPerform day-to-day operational tasks on PowerFlex, PMAX, and Dell SwitchesProduce and maintain technical diagrams and documentation using VisioPMAX - Testing & ValidationCreate and restore snapshot copiesSimulate port/path failures and validate host multipathing behavior (e.g., cable removal scenarios)Test single power supply failure scenarios (e.g., power cable removal) and validate system resilienceExport and restore Unisphere configuration backupsConfirm alert visibility and accuracy within the Unisphere dashboard (e.g., validating power failure alerts)PMAX - Operational Documentation (SOPs)Develop and maintain Standard Operating Procedures covering:Recovery procedure validation (volume recreation, masking remapping)Capacity utilization monitoringNew volume creationLUN masking and mappingUnmasking and deletion of volumesConfiguration of service levels (Diamond/Platinum/Gold/Silver)Performance monitoring (per box, per LUN, per host)Patch installation proceduresConfiguration file backupsLog collection proceduresPMAX - Additional Technical TasksDebug and troubleshoot syslog configuration between PMAX and the client syslog serverDocument LUN-per-port mapping as part of Low-Level Design (LLD) deliverablesReview LUN-per-port mapping for Front-End port load balancingReview PMAX ports for errors and performance issuesRequirementsRequired Skills & QualificationsProven hands-on experience with Dell EMC PowerMax (PMAX) administration and operationsExperience with Dell EMC PowerFlex in operational/support capacityWorking knowledge of Dell networking/switching infrastructureStrong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levelsExperience with Unisphere for PowerMax managementProficiency in Visio for technical documentation and diagrammingStrong documentation skills — able to write clear, structured SOPs and LLDsExperience with syslog configuration and troubleshootingFamiliarity with performance monitoring and capacity planning on enterprise storage arraysPreferred QualificationsDell EMC certifications (e.g., PowerMax, PowerFlex specialist certifications)Prior experience in a client-facing or managed services environmentExperience supporting telecom or large enterprise environments