Service Advisor

Job Opportunity: Service Advisor (Mechanical Engineer)We are looking for a customer-oriented and technically skilled Service Advisor to join our dynamic automotive team. If you have a background in Mechanical Engineering, a passion for cars, and excellent communication skills, we want to hear from you!Key Responsibilities:• Greet customers, listen to their vehicle concerns, and accurately diagnose initial mechanical issues.• Translate customer descriptions into clear, detailed work orders for the technicians.• Provide accurate cost estimates, repair timelines, and detailed explanations of required services to clients.• Follow up on the progress of vehicle repairs and ensure quality control before delivery.• Maintain strong, trust-based relationships with customers to ensure high satisfaction and loyalty.Requirements:• Education: Bachelor’s degree in Mechanical Engineering (Automotive specialization is a plus).• Experience: Minimum of 1 year of experience within the automotive service industry (dealership or reputable center).• Skills:• Strong technical understanding of vehicle mechanics and diagnostics.• Excellent communication, negotiation, and interpersonal skills.• Ability to work under pressure in a fast-paced environment.• Good command of English (spoken and written).• Proficiency in MS Office and automotive management software is preferred.What We Offer:• Competitive salary and performance-based incentives.• A professional and supportive working environment.• Opportunities for career growth and continuous training.How to Apply:Interested candidates are invited to send their updated CV to [egsautoservice@outlook.com] with the subject line: "Service Advisor - Mechanical Engineer".