ServiceNow SPM Functional Consultant

Müller's Solutions · Cairo, Egypt · Posted 2026-04-30

Müller's Solutions is actively seeking a skilled ServiceNow SPM Functional Consultant to join our team. In this role, you will be responsible for bridging the gap between business needs and technical solutions by leveraging your expertise in the ServiceNow Strategic Portfolio Management (SPM) module. You will partner with clients to gather requirements, configure the platform, and ensure that portfolio management processes are optimized to deliver strategic value.Key Responsibilities:Engage with clients to collect and analyze business requirements related to portfolio managementConfigure and customize the ServiceNow SPM module to align with client objectives and best practicesDocument functional requirements, process flows, and solution designsFacilitate workshops and training sessions to enhance client understanding and adoption of ServiceNow SPMWork closely with technical teams to ensure smooth integration and implementation of SPM solutionsSupport testing activities, including user acceptance testing, and provide go-live supportStay informed about the latest updates and trends within ServiceNow SPM to continuously improve client solutionsRequirementsRequirements:Bachelor's degree in Business, Information Technology, or a related fieldAt least 3 years of experience working as a ServiceNow Functional Consultant, specifically with the SPM moduleStrong understanding of portfolio management principles and best practicesProven experience in configuring and implementing ServiceNow SPM solutionsExcellent communication and stakeholder management skillsAbility to translate complex business needs into practical ServiceNow configurationsExperience in conducting workshops, trainings, and providing end-user supportRelevant ServiceNow certifications related to SPM or ITBM are advantageous

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