Technical Support Advisor – Global Telecom Account

At Concentrix, we’re hiring Technical Support Advisors for a Global Telecom Account supporting international customers.This team was previously internal-only, usually reserved for top-performing agents.For a limited time, we’re opening this opportunity to external candidates.This is not a typical call center role — you’ll learn real troubleshooting skills and work with global systems. Technical Support Advisor📍 Concentrix – New Cairo (Newest Site)What you’ll do:• Troubleshoot internet & connectivity issues• Support customers with technical solutions• Develop sales skills through upselling & cross-selling opportunities⸻Salary & Benefits• Basic Salary: 17,100 EGP• KPIs: 3,550 EGP• Night Allowance: 1,200 EGPTotal package up to 21,850 EGP GrossSales Bonus: Up to 40,000 EGP based on performance✔ Fully paid training✔ Free transportation✔ Medical & social insurance✔ Modern office with laptops & free drinks Free Courses + Free Gym Access Fast Career Growth-Fast Promotions ⸻Requirements• Graduates or dropouts• English B2+ to C1• Able to work night / overnight shifts• Location: New CairoHow to ApplySend a 45-second voice note in English including:• A short introduction• Your experience• Why you’re interested in Technical Support📲 WhatsApp:wa.me/201022240789Mention: Technical Support – New Cairo