What You’ll Do:Contact existing customers to introduce course renewal options and increase conversion rates.Maintain regular follow-up with customers to understand their learning needs and recommend personalized renewal solutions.Monitor students’ learning progress and analyze performance data to develop appropriate renewal strategies.Address customer inquiries, resolve concerns, and ensure high levels of satisfaction throughout the renewal process.Requirements:Minimum 1 year of experience in sales, or any related field.Strong communication and interpersonal skills, with the ability to identify and address customer needs effectively.Comfortable working in a target-driven environment with a positive, results-oriented mindset.High level of motivation to meet and exceed sales targets, with a strong focus on performance and commission.
Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company.51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above. Through 51Talk’s independently developed teaching system, Air Class and scientifically-based closed loop system of “Learn, Practice, Test, … read more