Company DescriptionB2B Matchmaking is a global leader in export development, B2B engagement, and trade mission management, providing services since 2009. With offices in countries like Saudi Arabia, Egypt, the UK, and Nigeria, and partnerships spanning over 50 countries, we specialize in empowering organizations to expand into new markets and unlock export opportunities worth over $5 billion. Our expertise includes B2B matchmaking, trade missions, market studies, and event management, organizing over 100 trade events annually and facilitating thousands of one-on-one meetings. Trusted by governments, export councils, and international agencies, we aim to create impactful opportunities across Africa, the Gulf, Europe, and Asia. Role DescriptionThis full-time, on-site Telesales Specialist role is located in Qesm El Maadi. The Telesales Specialist will be responsible for engaging with potential clients via phone calls, managing customer interactions, handling inquiries, and providing detailed information regarding our services. The role also includes following up on leads, achieving sales targets, and building strong relationships with clients. Additionally, the specialist will support prospective and existing customers with their needs, resolve issues, and identify opportunities to grow business relations. QualificationsStrong skills in Customer Service and Customer Support to deliver exceptional experiences and resolve inquiries effectively.Proficient Communication skills to excel in verbal and written interactions with clients, ensuring clarity and professionalism.Proven experience in Sales and the ability to achieve and exceed targets by building strong relationships and providing value-driven offerings.Training experience is a plus to help guide and onboard new team members effectively.Ability to work in a dynamic, fast-paced environment while maintaining a results-oriented mindset.Bachelor’s degree in Business, Marketing, or a related field is preferred.Proficiency in using CRM or sales tools is an advantage.Fluency in English is required; additional languages are a plus.