The Big PictureDigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end-to-end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a technology, production, and venture-building perspective.TodosMain ResponsibilitiesResolve issues related to invalid references, reference overlaps, potential claims, disputes, appeals, ownership conflicts, and ownership transfers.Anti-PiracySubmit manual claims and takedown requests across all platforms, including YouTube, Facebook, Instagram, TikTok, and TwitterEnsure accurate and timely submission of claims to protect content on these platforms.Daily ClaimsManage and process the total number of daily claims efficiently.Ensure timely resolution and accurate documentation for each claim handled.Linking & UnlinkingManage and process the total number of linking and unlinking requests for channels.Ensure accurate and timely execution of all linking and unlinking tasks.Match PolicyOversee match policy processes for assigned channels.Track the number of CID (Content ID) policies applied.Audit & SRAVConduct audits for CRM 2024 channel targets.Perform periodic audits for DigiSay Music CMS.Complete assigned SRAV tasks, including addressing missing asset IDs.Reports & SubmissionsPrepare and submit required reports.Ensure accuracy and timely submission of reports to relevant stakeholders.Work ArrangementsShifts: Three shifts per day (Morning, Mid, Night)Shift Timing: Shifts run from 9 AM to 1 AM (could be changed based on business needs)Days Off: 2 days per weekWorking Hours: 9 hours per shift including a one-hour breakWorking Arrangement: Rotating shiftsWeekend Schedule: Rotating weekend scheduleOn-Site Work: Required based on business needsThis is a project-based positionIdeal ProfileEducation Bachelor’s degree in Marketing, Communications, Media, or a related field.Experience 0-2 years of hands-on experience in the music and entertainment field.Linguistic Skills English - ArabicComputer Skills Word – Excel - PowerPointSkills Detail-oriented with a Focus on Accuracy - Adhering to Processes-Multitasker - Problem-Solving - Driving Results - Reporting & Analysis