About Dopaydopay is transforming payroll and financial services for businesses and their employees. By providing a seamless payroll payments solution with instant access to salaries via dopay prepaid cards, we help businesses move away from cash payments while being at the forefront of financial inclusion.About The RoleWe are seeking an Accounts & Transaction Monitoring Specialist to manage transaction-related requests from our banking partners and ensure timely, accurate responses to compliance inquiries. This role involves reviewing flagged transactions, coordinating with corporate clients when needed, and maintaining strong documentation for compliance and operational efficiency.Key ResponsibilitiesTransaction Monitoring & Investigations:Manage and respond to bank compliance team requests regarding salary transfers, cardholder transactions, and account activityConduct investigations on flagged transactions and ensure all inquiries are addressed accurately and in a timely mannerCollaborate with internal teams to assess and document cases that require further reviewStakeholder Communication & Coordination:Serve as the primary point of contact for transaction-related inquiries from banking partnersCoordinate with corporate clients as needed to verify payment details and ensure compliance requirements are metWork cross-functionally with compliance, customer success, and onboarding teams to manage and resolve cases effectivelyDocumentation & Compliance Tracking:Maintain organized records of compliance requests, responses, and resolutionsEnsure adherence to regulatory timelines and internal SLAsPrepare reports and summaries on transaction trends and compliance-related activities as neededRequirementsExperience:3+ years of experience in financial compliance, banking operations, fraud prevention, or transaction monitoring (preferably in fintech, payments, or payroll services)Familiarity with AML regulations, banking transaction monitoring, and compliance protocols is a plusSkills & Qualities:Strong understanding of compliance and regulatory standards related to transactionsExcellent communication and coordination skills to manage stakeholder inquiries efficientlyHighly organized and detail-oriented, able to track and prioritize multiple compliance requestsAbility to work collaboratively across teams and handle operational requests efficientlyAnalytical mindset with problem-solving abilities. Location:Should be open to working out of both our downtown Cairo and New Cairo office locationsBenefitsWhy Join Us?Be part of a high-growth fintech making a real impact in emerging marketsWork directly with top-tier enterprise clients and decision-makersDrive real business outcomes, helping organizations digitize payroll and empower their employees financiallyA fast-paced, collaborative environment where your contributions shape the company's futureNext StepsDoes this sound like you? Apply now and let's shape the future of payroll together!