• Oversee all after-sales activities (service, maintenance, spare parts)• Ensure high customer satisfaction and service quality• Develop and implement after-sales strategies• Monitor performance, KPIs, and profitability• Lead and manage after-sales teams across branches• Improve customer retention and loyalty • Bachelor’s degree in Engineering, Business, or related field• 8–12 years of experience in automotive after-sales• Experience in passenger and commercial vehicles (Gasoline & Electric& Diesel) • Strong leadership and management skills• Experience in multi-branch operations is a plus• Excellent communication and problem-solving skills