Company Description kuubiik is a global consulting company headquartered in Singapore, with operations in over 150 countries. The organization specializes in outsourcing and project-based solutions for a wide range of business functions. Its diverse team is spread across Asia, Europe, and the Americas, providing clients with broad international expertise. Trusted by well-known brands such as Google, TikTok, HP, TELUS, MyRepublic, and SGS, kuubiik delivers flexible staffing models, including hourly outsourcing and full-time or part-time solutions. This combination of global reach and adaptable services offers team members exposure to varied industries and markets.Client Location: USTimezone: ESTRole Type: Full-Time, remoteWorking Schedule: 9 AM - 6 PM, Mondays to FridaysContract Duration: 1-year, renewableClient Industry: Business ConsultingMonthly Salary: USD 499Role OverviewOne of our clients is looking for a reliable, detail-oriented Appointment Setter to support their outbound outreach and administrative processes. The role will focus on contacting leads, conducting follow-ups, sending templated emails, updating records, and scheduling appointments on your behalf. Your goal is to have someone who can consistently manage lead engagement and administrative tasks, allowing you to focus on higher-value conversations and business growth.Key ResponsibilitiesMake outbound calls to leads from the assigned databaseIntroduce the company using approved scriptsExplain the opportunity and gather relevant informationVerify and update lead contact detailsSend email templates following calls and outreach activitiesConduct follow-up calls and reminder emails according to scheduleBook appointments and coordinate meeting schedules for MichelleMaintain accurate records and notes in the databaseTrack lead status, next actions, and follow-up datesSubmit daily activity reportsMust-HavesGood English communication skills, both verbal and writtenComfortable making outbound calls throughout the dayOrganized and detail-orientedAble to follow processes and scripts consistentlyStrong follow-up and time management skillsBasic administrative and data entry experienceComfortable using email, spreadsheets, and CRM/database systemsEntry-level to junior experience (1-2 years or equivalent)KPIs for SuccessNumber of outbound calls completed dailyNumber of leads successfully contactedNumber of follow-ups completed on scheduleNumber of appointments bookedAccuracy and completeness of database updatesNumber of emails sent and tracked correctlyConsistent submission of daily activity reports