Company Description Jobs Hub connects talent with opportunities across industries, offering tailored recruitment solutions for employers and career advancement services for job seekers. Dedicated to fostering professional growth, Jobs Hub works diligently to match candidates with roles that align with their skills and aspirations. With a focus on excellence and innovation, we aim to create meaningful career opportunities and build long-standing partnerships with clients and employees alike. Role Description This is a full-time, on-site role based in Cairo for an Arabic Customer Support Specialist within the banking industry. Daily tasks include responding to customer inquiries in Arabic, resolving account-related issues, ensuring customer satisfaction, and providing technical support. The role requires strong problem-solving skills to handle customer concerns efficiently and effectively while maintaining excellent communication and professionalism. Qualifications Proficiency in Customer Support and achieving Customer SatisfactionStrong Interpersonal Skills and ability to build positive client relationshipsTechnical Support expertise relevant to banking servicesAnalytical Skills to assess and resolve customer inquiries effectivelyFluency in Arabic, both written and spoken; proficiency in English is a strong advantageAbility to work on-site in Cairo and maintain a customer-focused approachExperience in the banking or financial services industry is a plusRelevant certifications or a diploma in customer service, business, or related fields will be considered an advantage