MAJID AL FUTTAIM · Cairo, Egypt · Posted 2026-06-04
JOB TITLEFulfillment Associate | MAF Retail | Head Office EgyptROLE SUMMARYThe Associate Fulfillment is responsible of managing the day-to-day execution of company’s E-Commerce Operations which includes Picking, Marshalling and Dispatching activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of on time delivery, freshness, quality and fulfillment of their order.ROLE PROFILEImplement an effective operating model for the E-Commerce Fulfilment using internal and/or 3P service providers.Develop detailed processes, quality control measures, and KPI’s for a seamless and effective Fulfilment operations.Manage the day to day E-Commerce fulfilment operations.Ensure of proper arrangement of dark store and stock adequacy.Monitor the production KPI’s, picking rate, and work towards continuously improving it.Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.REQUIREMENTSBachelor's degree in Supply Chain or related field2 years of experience in Fulfillment in E-Commerce companiesOrder picking and packingInventory managementWHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.