Associate Manager - Listing (Catalogue)

Job Title:Associate Manager - Listing (Content/Catalogue) | Majid Al Futtaim Retail | CairoRole Purpose:The Associate Manager Listing contributes to the enhancement of the marketplace catalogue and provides essential support to Marketplace sellers. This role involves working collaboratively within the Marketplace team to ensure the accuracy, completeness, and quality of listings while assisting sellers in navigating the platform effectively. The role holder plays an important role in maintaining a high standard of product listings and optimizing the overall customer experience on the marketplace.Key Responsibilties:•Taxonomy Management:Organize the category tree by identifying category levels and nodes.Supervise templates by identifying mandatory attributes, values, and optional fields.Develop content guidelines and structureCatalogue Enhancement:Collaborate with the Marketplace team to enhance the quality and completeness of product listings.Ensure accurate and up-to-date product information, including descriptions, images, and specifications.Conduct regular audits of listings to identify and rectify any discrepancies or errors.Listing Management:Assist sellers in creating and optimizing product listings on the marketplace platform.Ensure adherence to listing guidelines and standards, including pricing, categorization, and tagging.Monitor listing performance metrics and provide recommendations for improvement.Seller Support:Serve as a point of contact for sellers, providing guidance and assistance with listing-related queries.Offer training and resources to sellers to help them effectively manage their listings and maximize sales.Address seller concerns and escalate issues to the appropriate channels when necessary.Quality Assurance:Implement quality control measures to ensure the accuracy and consistency of listings across the platform.Conduct regular reviews of listings to maintain compliance with marketplace policies and regulations.Collaborate with cross-functional teams to address and resolve any listing-related issues promptly.Manage Gating Process:Update the gating files according to the latest updates, and ensuring the file is current and implementing the identification process.Collaborate with stakeholders to ensure all requirements are fulfilled.Minimum experience3-5+ years working experience, in content creation, content moderation, catalogue enhancement or A+ content creation.Preferably 3+ years of Retail/Ecommerce experience or closely related industry