Business Automation Unit Manager

Job Summary:This role involves managing the end-to-end lifecycle of automation projects, ensuring alignment with bank goals, and leading a team to deliver high-quality, scalable solutions. The manager collaborates with business units to understand requirements and leverages advanced technologies to develop robust automation frameworks.Job Responsibilities:Lead the analysis, design, and development of business automation solutions to streamline processes and reduce manual effort.Utilize tools and technologies such as RPA (Robotic Process Automation), BPM (Business Process Management), and AI-based solutions for process automation.Ensure solutions are scalable, maintainable, and aligned with the organization's technology architecture and standards.Conduct feasibility studies and provide recommendations for process improvements and automation.Manage the end-to-end lifecycle of automation projects, including planning, execution, testing, deployment, and post-implementation reviews.Work closely with stakeholders to define project objectives, scope, and deliverables.Collaborate with business units to gather and document requirements for automation solutions.Act as a liaison between business teams and technical teams, ensuring clear communication and alignment on solution goals.Provide regular updates to senior management on project progress, risks, and opportunities.Define team objectives, monitor performance, and provide training opportunities to enhance skills.Foster a culture of innovation and continuous improvement within the team.Identify opportunities for process automation across the organization, prioritizing initiatives based on ROI and strategic alignment.Explore and implement advanced technologies, such as machine learning and AI, to enhance automation capabilities.Continuously evaluate and optimize existing automated solutions for improved performance and functionality.Ensure all automation solutions comply with organizational policies, regulatory standards, and security requirements.Conduct regular audits of automated processes to maintain integrity and compliance.Develop and maintain documentation, including process flows, user manuals, and technical specifications.Implement monitoring tools to track the performance and effectiveness of automated solutions.Generate detailed reports on automation performance metrics, project outcomes, and process improvements for management review.Use analytics to measure the impact of automation on business processes and identify further opportunities.Job Qualifications: Bachelor's or Master’s degree in Computer Science, Business Administration, Engineering, or a related field.Minimum of 8 years of experience in IT or business process automation, with at least 5 years in solution development and project management.