Call Center Representative - English account (Chat and Call)

Handle customer inquiries through calls and chat professionally and efficientlyResolve customer complaints and provide suitable solutions in a timely mannerDeliver accurate information about products, services, and processesMaintain a positive customer experience and high satisfaction ratesDocument customer interactions accurately on the systemMeet assigned KPIs and quality standardsFollow company policies and communication guidelines during all interactions  Graduates onlyMaximum age: 33 yearsExcellent to fluent English proficiency