Call Center Representative

Spectra Cure Clinic · Cairo, Egypt · Posted 2026-06-28

📢 We're Hiring | Call Center RepresentativeJoin the team at Spectra Cure ClinicWe are looking for a motivated and customer-focused Call Center Representative to join our growing team and help deliver an exceptional patient experience.Key Responsibilities:✅ Handle inbound and outbound calls professionally.✅ Respond to WhatsApp messages and patient inquiries.✅ Schedule, confirm, and follow up on appointments.✅ Maintain accurate patient records and data entry.✅ Coordinate with medical and operational teams to ensure smooth patient journeys.✅ Follow up with leads and support patient conversion processes.Requirements:✔ Excellent communication skills.✔ Previous experience in Call Center, Customer Service, or Healthcare is preferred.✔ Strong organizational and multitasking abilities.✔ Good command of English and Arabic.✔ Proficiency in Microsoft Office and CRM systems is a plus.✔ Ability to work in a fast-paced environment.Location:📍 New Cairo, EgyptWorking Hours:🕘 Rotational ShiftsWhat We Offer:✨ Professional work environment.✨ Career growth opportunities.✨ Ongoing training and development.✨ Competitive salary package.#Hiring #CallCenter #CustomerService #HealthcareJobs #EgyptJobs #NewCairo #SpectraCure #CareerOpportunity

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