Call Center Support Representative

Company Description Connectivaa Business Solutions is a recruitment and outsourcing company that helps businesses find qualified candidates and build efficient teams across different industries. We support companies in hiring, staffing, and workforce solutions while focusing on quality, professionalism, and long-term success. Role DescriptionWe are looking for motivated and customer-oriented English Speakers to join our Customer Service team. In this role, you will handle customer inquiries, provide accurate information, resolve issues professionally, and ensure a positive customer experience.The ideal candidate should have strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.Key Responsibilities:• Handle customer inquiries professionally via phone, chat, or email• Resolve customer issues and provide appropriate solutions• Maintain customer satisfaction and service quality• Update customer information accurately on internal systems• Follow company policies and quality standards• Collaborate with team members to improve customer experienceQualifications• Good to excellent English communication skills• Strong communication and interpersonal skills• Basic computer skills• Ability to work rotational shifts• Customer service experience is a plus but not required• Graduates,only.Job Details• Working Days: 5 days/week• Working Hours: 9-hour shifts (including 1-hour break)• Shifts: Rotational• Days Off: 2 days/week• Transportation provided• Medical & Social Insurance• Fully paid training• Online interviews📍 Work Location: New Cairo / City Stars