Channel Manager

Job TitleChannel ManagerJob ScopeThe Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.Main Duties and ResponsibilitiesTechnical and OperationsDefine and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the managementLead the partners’ relations in alignment with the company’s management and strategyDevelop and maintain relationships with new and existing channels/clients to expand sales in the assigned territoryBuild and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunitiesSpecify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersExecute and supervise the entire sales cycle from quotation to collectionTrack credit and/or payment performance, review outstanding settlements and manage resolutions accordinglyGenerate sales for the entire service/product line in terms of long-term revenue and profitabilitySecure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needsDevelop and deliver accurate sales forecasts and market development reports in line with business objectivesPromote the service(s)/product(s) and the company within the regionOversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessaryPut available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardizationPosition RequirementsEducationBachelor’s degree in Sales and Marketing or any other related field.Experience5 to 8 years of experience as a Channel Manager, Account Manager, or Business Development Manager within distributors, system integrators, or vendors.Strong exposure to the Egyptian market, with a strong understanding of the local channel ecosystem.Proven experience working with distributors and partners, including partner management and business development.Technical exposure across networking, infrastructure, cybersecurity, and cloud solutions.Background in IT/security products is preferred (any vendor exposure is acceptable).Technical background is a plus.