Responsibilities:Provide on-site support to customers, addressing their inquiries, concerns, and requests promptly and effectively.Develop and maintain strong relationships with customers to ensure their needs are met and to foster loyalty.Provide excellent customer care by dealing with complex queries accurately and professionally.Manage customer complaints and resolve them in a timely and efficient manner.Identify and implement opportunities for upselling and cross-selling.Monitor and report on customer satisfaction metrics.Qualifications:Bachelor's degree in business administration, pharmacy, or any related field.Minimum 2-3.5 years of professional experience.Excellent command of written and spoken English.Excellent communication, negotiation, and interpersonal skills.Ability to build trusted relationships.High professionalism, discretion, and a client-centric mindset.Must own a Car.