Talaat Moustafa Group · Cairo, Egypt · Posted 2026-05-04
Respond to customer complaints and inquiries, and provide guidance and support as needed.Handling member complaints regarding billing errors or service disputes that are preventing payment.Negotiating and setting up installment plans for members with significant arrears, ensuring these plans comply with TMG’s internal policies.Preparing Reports and providing regular updates to the Line Manager. Bachelor's degree is A MustFresh Graduates are most welcome to apply.Strong Proficiency in Microsoft Office (Excell - Word - Outlook…Strong numerical and analytical skills with attention to detailExcellent communication and interpersonal skills to interact with customersKnowledge of relevant laws, regulations, and best practices in collectionsProblem-solving skills and the ability to handle customer complaints effectivelyCommitment to providing high-quality customer service
Talaat Moustafa Group is a leading real estate developer in Egypt and the Middle East that specializes in large-scale integrated urban communities, luxury hotels, and commercial destinations.
What you should know
Massive Land Bank: Maintains a massive land bank of over 107 million square meters across Egypt and the region
Urban Revolution!: Developed self-sustained cities that currently house over 1 million residents
5,000+ Luxury Keys: Manages a luxury hospitality portfolio with over 5,000 hotel keys including several Four Seasons properties