CRM coordinator Female

• Handle customer follow-up activities and maintain strong client relationships • Coordinate customer appointments, feedback, and satisfaction surveys • Manage and update CRM systems and customer databases accurately • Handle customer inquiries and complaints professionally and efficiently • Prepare CRM reports and customer satisfaction analysis • Coordinate with sales, service, and marketing teams to ensure smooth customer experience • Monitor customer retention and follow-up campaigns • Ensure compliance with company standards and CRM procedures • Support customer engagement and loyalty initiativesRequirements• Bachelor’s degree in Business Administration, Marketing, or related field • Previous experience in CRM, customer service, or automotive industry is preferred • Strong communication and interpersonal skills • Excellent organizational and multitasking abilities • Good analytical and problem-solving skills • Proficiency in Microsoft Office applications, especially Excel • Experience using CRM systems is preferred • Ability to work under pressure and meet deadlines • Good command of English, both written and spoken • Professional appearance and customer-oriented attitudeBenefits• Competitive salary package • Attractive bonus scheme • Professional and dynamic work environment • Career growth and development opportunities • Social and medical insurance according to company policy • Training and development programs • Transportation allowance