Customer Care Representative (Grads)

INTELCIA · Cairo, Egypt · Posted 2026-07-02

📢 We’re Hiring – Customer Service Representatives (USA Account)💼 Position: Customer Service Representative*📍 Locations:⦁ Cairo: Sheikh Zayed (Ivory Business Park – next to WOC) OR Maadi (Technology Park)⦁ Alexandria: Borg El Arab (Silicon Valley)💰 Salary & Benefits:⦁ Salary 19,000 EGP and can go up to 35,000 EGP/month⦁ Net Basic: 14,000 EGP (10,000 basic + 4,000 transportation allowance besides transportation)⦁ KPIs: 100 USD 💸⦁ Incentives: 7 – 14 USD per closed deal⦁ Paid Training: on basic salary (10,000 EGP)⦁ Social & Medical Insurance📝 Job Description:Handling customer service calls for US customersProviding technical support or assisting with billing inquiries(Optimum Account)⏰ Working Conditions:⦁ 5 working days / 2 days off (rotational)⦁ 9 working hours including 1-hour breakRotational shifts:⦁ 3 PM – 12 AM⦁ 4 PM – 1 AM⦁ 8 PM – 5 AM⦁ 10 PM – 7 AMTransportation providedDoor-to-door for girlsMultiple pickup points for boys✅ Requirements:⦁ Fluency in English⦁ undergrads are welcome*📲 Interested?*Send a 1–2 minute voice note introducing yourself to me 01103381140

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About INTELCIA

Outsourcing and Offshoring Consulting

Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills that meet international standards. In order to allow its customers to focus on their challenges and core business, Intelcia offers a global offer on shore, near shore and offshore around a cluster of 4 main solutions: M… read more

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