Online interviews + Immediate hiring + Offering the highest NET salary + Fast-Paced Promotion Opportunities = AloricaReady to launch your career with Alorica? We're hiring bilingual Customer Service Representatives (Spanish + English) to join our dynamic team supporting a global sportswear brand!Requirements:- Fluency in Spanish (B2 level - written and spoken)- Conversational English (B1-B2 level)- Flexibility to work rotational shifts with a fixed day off- Strong written communication skills for chat-based customer support- Passion for delivering excellent customer serviceWhat We Offer:- Very competitive salary- Transportation provided 24/7- Overnight allowance- Fully paid training- Social and medical insurance- Fast-track promotion opportunities- Fixed days off- Work with a globally recognized sportswear brandThis is a chat-based role (non-voice), perfect for those who excel at written communication and want to grow in a multilingual environment.Apply now and start your journey with Alorica!
Alorica is a customer experience (CX) and business process outsourcing (BPO) leader that uses technology, analytics, AI, automation, and process optimization to support global brands.
What you should know
100,000+ employees: Global workforce spread across delivery sites in more than a dozen countries.
$2B+ annual revenue: Reports annual revenue in the $2 billion range across CX outsourcing services.
Founded in 1999: Founded as a customer-experience outsourcing business; grew through organic and acquisition expansion.
How they work
Make lives better one interaction at a time — Public mission statement - every customer interaction is a moment to genuinely improve someone's day.
Service excellence — BPO is a service business - measurable outcomes per customer call/chat are the product.