Customer Service Representative

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies for entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed. Has a previous experience in the automotive field Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication