EA (Telesales / Customer Care Representatives)What You’ll Do:Contact existing customers to promote course renewals and increase conversion ratesFollow up with customers to understand their needs and recommend personalized learning solutionsProvide high-quality support throughout the student journey and handle inquiries professionallyMonitor students’ progress and analyze data to improve learning outcomes and drive renewalsBuild strong relationships with customers to enhance satisfaction and encourage repeat business & referralsRequirements:Minimum 1 year of experience in sales or Customer Service.Strong communication and persuasion skills.Target-driven and comfortable working in a performance-based environment.Motivated to achieve and exceed sales targets with a commission-focused mindset.🕒 Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)📍 Location:https://maps.app.goo.gl/dnpFh1YYFknH2iQG8💼 What We Offer:Basic Salary + Unlimited CommissionPaid TrainingSocial InsuranceMedical Insurance
Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company.51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above. Through 51Talk’s independently developed teaching system, Air Class and scientifically-based closed loop system of “Learn, Practice, Test, … read more