Company DescriptionTP Cairo EG is a leading provider of customer experience management services, offering innovative solutions to enhance client relationships. Located in the vibrant area of New Cairo, the company is committed to delivering exceptional customer support and satisfaction. Working at TP Cairo EG means becoming part of a dynamic team that values collaboration, performance, and professional growth. As a trusted partner to prominent brands, TP Cairo EG emphasizes excellence and quality in every interaction.Role DescriptionThis is a full-time on-site role as a Customer Service Specialist located in New Cairo. The responsibilities include providing comprehensive support to customers through various communication channels, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks involve maintaining excellent phone etiquette, improving the customer experience, and acting as a knowledgeable resource for clients. The role requires a proactive and customer-focused approach.QualificationsStrong Customer Support, Customer Service, and Customer Experience skillsFluent in English MUSTFlexible with rotational shifts Ready to start MUSTBenefitsSalary 20K net including KPIsKPIs and Bonuses in EurosUpselling tip to 60$ per saleovertime allowanceovernight allowancePaid trainingif you are interested you can apply now 📩