Customer Support Specialist (French) | $13/hr Remote

Position: QA Specialist - Audio Annotation & Diarization (French)Type: Contractor AssignmentCompensation: $12-$13 per hourLocation: RemoteCommitment: At least 4 hours per day and minimum 40 hours per week with 4 hours overlap with PSTDuration: 8 WeeksStart Date: ImmediatelyRole ResponsibilitiesEvaluate multi-channel audio recordings for technical quality and fidelityVerify channel isolation and ensure recordings are free from disruptive background noise, clipping, or low gainReview human-validated transcriptions for high accuracy and low error-rate targetsConfirm transcripts capture spontaneous, natural speech including overlaps, interruptions, and false startsValidate turn-level and word-level timestamps and speaker identificationReview JSON-formatted metadata tagging and timestamp logicVerify metadata including demographic markers and conversational tagsEnsure no PII, toxic, or sensitive content is presentProvide pass/fail assessments with actionable QA feedbackRequirementsExceptional ear for audio fidelity and ability to detect subtle background noises, channel bleed, or clippingMeticulous attention to detail for timestamp verification and verbatim transcription rulesNative proficiency in FrenchAbility to accurately assess complex multi-speaker dynamicsExperience in transcription, annotation, linguistics, or phonetics preferredStrong understanding of natural, unnormalized speech patternsAbility to work independently and follow strict quality guidelinesApplication ProcessApply/Easy Apply and check email for application formFill Google formAssessment Link (After shortlisting to be completed within 24 hours)