About Intouch CXIntouch CX is a global leader in customer experience management, digital engagement, and Al-driven solutions Headquartered in Canada with a growing worldwide footprint, we partner with the world's most disruptive nigh-arowth brands in tech, e-commerce. and entertainment. We are obsessed with our clients' success and dedicated to building a diverse, inclusive culture vhere team members can thrive while shaping the future of the digital economy,About the Role:We are seeking bilingual tech support agents for one of our projects. No rushThis is an excellent opportunity for fluent English speakers looking to advance their careers in a stable, premium corporate environment. Chat and callsKey DetailsSalary: 54,500 EGP Gross per monthResponsibilities:• Shift Format: Rotational Shifts• Serve as the primary point of contact to support a luxury brand Smart Grills, AI powered. • Handle inquiries and resolve issues with a high degree of professionalism and empathy • Maintain the company's quality standards in spoken and written communicationRequirements:• Education: University Graduate (Bachelor's degree in any major).• Language: B2 level in English and DutchSkills: Strong communication, active listening, and customer handling skills.• Commute: Ability to commute to Maadi daily• Availability: Must be ready to join immediately. • Flexibility: Willingness to work rotational shiftsWhat We Offer:• Comprehensive Social Insurance• Medical Insurance coverage• Transportation provided to/from the office. • Stable work environment