E-commerce Operations Specialist, Shopify

Healtha · Al Jizah, Egypt · Posted 2026-06-16

About the RoleHealtha.me is hiring a full-time E-commerce Operations Specialist, Shopify to manage the daily operations of our online store from our office in 6th of October City. This role keeps our Shopify website organized, accurate, and running smoothly.The right candidate will handle daily orders, inventory updates, product listings, pricing changes, website organization, customer service, returns, and order follow-up in both Arabic and English.Responsibilities• Manage daily Shopify orders and make sure they are processed correctly.• Follow up to ensure orders are shipped and delivered on time.• Handle customer service emails and messages professionally in Arabic and English.• Manage returns, exchanges, refunds, and order issues.• Monitor inventory and report products that need restocking.• Update product listings, prices, images, descriptions, and availability.• Organize website categories, collections, filters, menus, and product pages.• Update promotions, discounts, banners, bundles, and featured products.• Check the website regularly for errors, missing information, or pricing issues.• Provide regular updates to management on orders, inventory, and customer issues.Requirements• Fluent Arabic and English.• Experience with Shopify or e-commerce website management.• Experience with online orders, inventory, customer service, or store operations.• Strong attention to detail and strong follow-up skills.• Organized, reliable, and able to work without constant supervision.• Comfortable working full-time in person in 6th of October City.PreferredExperience with health, wellness, beauty, supplements, pharmacy, or consumer product brands is preferred. Experience improving product pages, collections, filters, and the customer shopping experience is also an advantage.How to ApplyPlease send your CV and answer the questions below:1. Do you have experience using Shopify?2. Have you managed online orders, inventory, returns, or customer service before?3. Are you fluent in Arabic and English?4. Are you available to work full-time in person in 6th of October City?5. What e-commerce platforms or tools have you used before?Candidates with Shopify experience, strong organization skills, and e-commerce operations experience will be given priority.

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