English Customer Support | Booking & Sales

Alorica · Al Jizah, Egypt · Posted 2026-04-17

Secure Your Next Journey To A Wonderful Career Opportunity: Join Our Elite Booking & Reservation TeamEmbark on a rewarding career journey with us! We're seeking enthusiastic Booking Agents to join our vibrant team and make a real impact on our global booking and travel platform. If you're ready for a challenge and a chance to shine, we want to hear from you.📍Location: Avenue 22 Mall - Sheikh Zayed City What We're Looking For:Interpersonal & Handling Skills: Experience providing exceptional service to travelers or managing booking inquiries.Exceptional English fluency (written and spoken).A keen eye for detail and organizational prowess - essential for accurate reservation processing and inventory management.The ability to thrive in a fast-paced, customer-centric environment, resolving complex travel itinerary and hotel accommodation issues efficiently.Team spirit and adaptability to 24/7 rotational shifts.What We Offer:Market-Leading Compensation: We offer the absolute highest net salary in the market, recognizing your talent and dedication.Extensive Perks: Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits.Rapid Growth: Benefit from fully paid training focused on hotel booking technology, and flight pricing logic. Enjoy accelerated promotion opportunities, and ongoing career development.Access to cutting-edge travel technology and booking platforms.Fun company events.Ready to take the leap? Join us today and help shape the future of travel!

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About Alorica

Outsourcing and Offshoring Consulting

Alorica is a customer experience (CX) and business process outsourcing (BPO) leader that uses technology, analytics, AI, automation, and process optimization to support global brands.

What you should know

  • 100,000+ employees: Global workforce spread across delivery sites in more than a dozen countries.
  • $2B+ annual revenue: Reports annual revenue in the $2 billion range across CX outsourcing services.
  • Founded in 1999: Founded as a customer-experience outsourcing business; grew through organic and acquisition expansion.

How they work

  • Make lives better one interaction at a time — Public mission statement - every customer interaction is a moment to genuinely improve someone's day.
  • Service excellence — BPO is a service business - measurable outcomes per customer call/chat are the product.

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