Teleperformance is a global leader in digitally integrated business services, operating in over 80 countries with more than 500,000 employees. At Teleperformance Egypt, we specialize in delivering world-class customer support while fostering employee development and growth. Our culture emphasizes meaningful interactions, innovation, and excellence. Join us in shaping exceptional customer experiences at our Cairo-based operations.Role DescriptionThis is a full-time, on-site role for an English Customer Support Representative based in Cairo, Egypt. In this role, you will handle customer inquiries professionally, resolve issues effectively, and provide support to ensure a positive customer experience. Your responsibilities will include responding to calls or messages, understanding customer needs, and delivering accurate and timely solutions.QualificationsProficient communication and interpersonal skills in EnglishCustomer Service expertise, including problem-solving and customer focusExperience in English Teaching and Training is a plusSkills in Translation with attention to detailAbility to work collaboratively in a dynamic, fast-paced environmentPrior experience in customer support or related roles preferredA high school diploma or equivalent; higher education is advantageousBenefits Monthly Salary: Up to 19,000 EGP (Net).Door-to-Door Transportation: We provide comfortable transport for your commute.Full Protection: Comprehensive Social & Medical Insurance from Day 1.Career Path: Promotion opportunities to Team Leader or Quality Analyst in as little as 6 months.Ready to apply?Take the next step in your career today!