English Sales Account, wave 4

Alorica · Cairo, Egypt · Posted 2026-04-27

Company DescriptionAlorica is a global customer experience (CX) leader, partnering with over 250 brands in 75+ languages across 17 countries. With a team of 100,000 professionals, we focus on delivering customer experiences that drive brand loyalty, measurable success, and innovative solutions. We pride ourselves on our relentless pursuit of excellence, authenticity, and deep client relationships. At Alorica, we aim to go beyond traditional customer service by pioneering meaningful, results-driven experiences. Join a team that values curiosity, creativity, connection, and unwavering commitment. Role DescriptionThe English Sales Account, Wave 4 role at Alorica is a full-time, on-site position based in Sheikh Zayed City. The role involves delivering exceptional customer service, leveraging communication skills to engage with clients, and providing English language support. The Sales Account professional will act as a bridge between customers and solutions, ensuring client satisfaction and fostering long-term client relationships. QualificationsB2 to C1 English required.Problem-solving abilities and adaptability to handle diverse client scenarios in a fast-paced environment.Grads or dropouts ONLY can apply.Experience in sales or account management is a plus.

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About Alorica

Outsourcing and Offshoring Consulting

Alorica is a customer experience (CX) and business process outsourcing (BPO) leader that uses technology, analytics, AI, automation, and process optimization to support global brands.

What you should know

  • 100,000+ employees: Global workforce spread across delivery sites in more than a dozen countries.
  • $2B+ annual revenue: Reports annual revenue in the $2 billion range across CX outsourcing services.
  • Founded in 1999: Founded as a customer-experience outsourcing business; grew through organic and acquisition expansion.

How they work

  • Make lives better one interaction at a time — Public mission statement - every customer interaction is a moment to genuinely improve someone's day.
  • Service excellence — BPO is a service business - measurable outcomes per customer call/chat are the product.

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