Company Description FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. FlairsTech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The organization’s success is strongly driven by its people-centric culture and focus on long-term partnerships.About the jobWe are hiring experienced and motivated TravelAdvisors to join our growing team. If you have strong English communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you.Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking detailsRequirements:• Fluent English communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindsetQualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environmentWhat we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.