ETISAL International Group · Cairo, Egypt · Posted 2026-05-20
QualificationsEnglish Level : B2Salary: 17K NetWork Location : Abbassia Rotation ShiftsPaid Training PeriodGraduatesSocial,Medical InsuranceCompany DescriptionETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.Role DescriptionThis is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.
ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with three contact-center facilities in Cairo, 2,200 seats and ~1,800 employees.
What you should know
Global Workforce Presence: Employs 4,200 professional staff across global delivery centers in Egypt, Saudi Arabia, and India
Global Powerhouse: Operates a total capacity of 3,500 expandable multi-media contact center seats to serve six continents
6 Language Support: Provides voice and non-voice outsourcing services in multiple languages including English, French, German, Spanish, Italian, and Arabic