Etisalat UAE English Account (B1+) , Customer Service Representative , Maadi
Etisalat Egypt · Cairo, Egypt · Posted 2026-05-14
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives for (Etisalat UAE Project).Communicating with customers via selected channels.Responding promptly to customer inquiries.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Ensure customer satisfaction and provide professional customer support. Etisalat UAE is now hiring English speakers to work as Customer Service for Multi Skill Account.University graduatesB1+ English levelFlexible with rotational shifts & days offTraining two months paid fullyJob BenefitsNet salary 14500 EGP / Month (12500 Net Basic + 2000 KPI's)NBA (90 LE / Sale) without cappingBonus ProgramReferral ProgramSocial InsuranceMedical InsuranceFree Business LineWork LocationMaadi, Cairo
Etisalat Misr, branded 'etisalat by e&', is Egypt's third mobile operator and first integrated telecom operator, part of the global e& group.
What you should know
Egypt's third mobile operator since 2007: Etisalat Misr launched commercial operations on 30 April 2007 as Egypt's third mobile operator and first integrated telecom operator, attracting one million subscribers within 50 days.
Part of the e& group serving ~175 million customers: The operator is majority-owned by the Emirates Telecommunications Group (e&), a global technology group founded in 1976 operating in 38 countries.
Among Egypt's four 5G operators (live June 2025): Egypt commercially launched 5G on 4 June 2025; e& Egypt was one of four operators going live after securing a 5G license in October 2024.
How they work
Empowered, Agile, Collaborative — e& encourages creativity and innovation: working together, employees are encouraged to think outside the box and challenge the status quo to deliver the best for customers.
Drive the digital future to empower societies — e&'s vision is to bring technology to every person, home and organisation, moving the world and its people forward.
Recent update
e& Egypt among operators in Egypt's record US$3.5 billion spectrum deal. On 7 February 2026, Prime Minister Mostafa Madbouli witnessed the signing of the largest spectrum allocation deal in Egypt's telecom history. e& Egypt, alongside Vodafone Egypt, Orange Egypt and Telecom Egypt (WE), is pa…